About Us

Life is all about changes... Always be creative to be ready for competitions

Our Achievements

  • HiPHONE TELECOM has won the Best Retailer of the Year/2012 by HH. Mohammed Bin Rashid Awards for Young Business Leaders.
  • Dubai SME 100 (for the year 2012) Rank #51.
  • Dubai SME 100 (for the year 2013) Rank #24.
  • Arabia Fast Growth 500 + Turkey
  • In 2006, HiPHONE TELECOM were awarded second place at the Techmart Awards for Nokia Accessory Display, and in 2003 were awarded a certificate of appreciation by Zayed University for their efforts in organizing the first UAE Products exhibition.
  • ISO 9001 2015 certified


HiPHONE TELECOM believe that mobile phone accessories are no longer just accessories, but rather are a necessity and direction of prevailing among consumers today, which requires to keep up to date with peoples tastes and desires to acquire the latest fashion in terms of mobile phone accessories.

It was 1994 when Mr. Saif Abdulla Al Ali decided that there was a better way to trade & distribute mobile devices and accessories, which was a small shop selling mobile accessories to become a company that today owns and operates over 33 retail shops across UAE, where other expansion plan within GCC in the pipeline.

Today we become “One destination for all telecom needs”, with extremely high-end brand standards & outstanding customer services helps to occupy leading position among telecom business.

As per our successful experience we believe that “People should never oversee the small steps as they for sure will lead to huge success”.


  • To be the favorite telecom destination across the region.
  • To build high brand reputation through complete telecom services & unmatched customer service.
  • To provide prestigious service for mobility products and solutions that exchange the consumers perception & enjoy the latest technologies with maximum shopping satisfaction.
  • Innovate to be the best destination for all telecommunication needs.


  • To convoy the latest launches technologies within the telecom industry.
  • To become the favorite & preferred shopping destination for all telecom needs.
  • To extend our value services with premium customers satisfactions


  • To combine leading customer service with high products quality.
  • To inspire optimism and happiness: We believe that customer service doesn’t stop at the level of sale of a product, we seek to continue providing customers after sales support, communicate & acknowledge his shopping experience through our “Loyalty Program & Social Media Activities”.
  • We have a simple philosophy: we don’t sell devices; we offer continuously extreme customer service with complete telecom services ensure premium customers satisfaction.
  • To provide telecom users the latest technologies & products launch implementing the highest retail standards.
  • To serve our customers with unmatched quality services